Responsibilities

1. Manage large amounts of incoming phone calls
2. Generate sales leads
3. Identify and assess customers’ needs to achieve satisfaction
4. Provide accurate, valid, and complete information by using the right methods/tools
5. Keep records of customer interactions, process customer accounts, and file documents
6. Follow communication procedures, guidelines, and policies
7. Take the extra mile to engage customers
Requirements and skills

Proven customer support experience or experience as a Client Service Representative
Track record of over-achieving quota
Strong phone contact handling skills and active listening
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively
High school diploma
Job Type: Full-time

Salary: AED2,000.00 - AED3,000.00 per month